Terms and Conditions
Please read these terms and conditions carefully before purchasing one of our classes. By completing your purchase, you agree to be bound by these terms and conditions.
Intellectual Property
All course materials, including but not limited to videos, documents, presentations, and exercises, are the intellectual property of The Bright Side Group LLC (previously know as LaChapelle Consulting LLC). These materials are provided solely for the purchaser’s personal and professional development and may not be copied, shared, distributed, or reproduced in any form without explicit written consent.No Duplication or Redistribution
Course content is intended for individual use only. Duplicating, reselling, or distributing any portion of the course materials, whether for free or for a fee, is strictly prohibited.Login Credentials and Account Security
Each course purchase grants access to one individual only. Sharing login credentials with others is strictly prohibited. The Bright Side Group reserves the right to revoke access without refund if unauthorized account sharing is detected.Payment Plans
We’re happy to offer payment plans for Green Belt and Black Belt courses. Payments must be received on time at the time of invoicing (monthly). Payment plan must be completed and full payment received before certification is awarded. No refunds will be offered for incomplete payment plans. Please contact us with questions at hello@thebrightsidehq.com.Discounts and Sales
We reserve the right to discontinue or change sales or discount codes at any time.
No Refund Policy
We operate under a strict no-refund policy. All transactions are final. By completing the purchase, you acknowledge and accept that no refunds will be provided.What Happens if I Can't Attend Class Due to a Personal Emergency?
We understand that emergencies can arise unexpectedly. In the event of a personal emergency:Notification: Please inform us as soon as possible via email.
Absence Accommodation: We will work with you to provide access to missed content, where possible. This may include recording access, make-up sessions, or alternative arrangements depending on the nature of the class.
Make-Up Classes: Depending on availability and the nature of the class, we may offer make-up classes or alternative learning options.
Green Belt and Black Belt Make-up Classes: You may miss one class, but all homework assignments must still be submitted on time. If you need to schedule a make-up session, it can be arranged on a 1:1 basis for a fee of $150, payable in advance.
Please email hello@thebrightsidehq.com to discuss possible arrangements.
Certification
To receive your certification, all course requirements must be completed, including your project. For example, if the project isn’t finished, certification will not be awarded. However, don’t worry—we’re here to support you every step of the way and are committed to helping you succeed in your learning journey.Results Disclaimer
We provide our classes with the intention of offering valuable knowledge and insights. However, individual results may vary. We do not guarantee specific outcomes or results. By purchasing and accessing a class, you understand and agree that the results you achieve are dependent on various factors including your dedication, effort, and individual circumstances. We are not responsible for the results you obtain from implementing the techniques or strategies taught in the class.Access Duration
Course access is granted for the specified duration mentioned at the time of purchase. The Bright Side Group reserves the right to modify or update course content at any time.Modification of Terms
The Bright Side Group reserves the right to update these terms and conditions at any time. Continued use of course materials after changes have been made constitutes acceptance of the revised terms.
By completing a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions.