Student Success Stories
We Reduced Citations by 75%!
Chelsea Clay
MBA, CCEP, LSSGB
Director, Quality, Compliance & Performance Improvement
I had the privilege of taking Noemi's Lean Six Sigma classes through The Bright Side Group, and I can confidently say that the experience was transformative. As someone working in healthcare, the pressure to maintain quality, compliance, and performance improvement is constant. Noemi’s comprehensive training equipped me with not only the theoretical knowledge but also the practical tools to implement real, lasting change.
Within just seven months of applying the principles and strategies I learned in the course, our team was able to reduce CMS citations by a staggering 75%. This improvement speaks volumes about the effectiveness of the Lean Six Sigma methodology when it’s taught by someone as knowledgeable and experienced as Noemi. The curriculum was clear, engaging, and filled with actionable insights that allowed us to tackle complex issues in a structured way.
Noemi’s approach is not just about learning a set of processes; she teaches you how to think critically and make data-driven decisions that lead to measurable outcomes. The ongoing support and resources provided by The Bright Side Group also made the transition from theory to practice seamless.
If you're looking to make meaningful improvements in your life and in business quality, compliance, and performance, I cannot recommend Noemi and The Bright Side Group enough. The results speak for themselves – and I’m excited to continue leveraging these Lean Six Sigma tools for future successes.